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Braving the Beast

Britain was battered by icy weather in early March as the polar vortex nicknamed ‘the Beast from the East’ collided with Storm Emma, resulting in some of the worst weather conditions experienced in years. The Met Office issued a red warning (its most severe alert) as temperatures plunged and up to 50cm of snow fell, causing widespread disruption across the UK.

However, our committed staff battled through heavy snowfall and blizzard-like conditions to ensure that exceptional support continued to be delivered at all our services. Heart-warming stories flooded in from across the Real Life Options Group as Service Managers praised staff who had worked extra hours, stayed overnight, drove to pick up colleagues who were stranded by the lack of public transport and even gave up days off in order to cover for staff who were stuck in the most remote areas.

“I am extremely proud of the outstanding dedication and resilience shown by our staff teams across England and Scotland,” said David Sargent, Chief Executive. “On behalf of all the directors, I would like to express our gratitude to every single member of staff who battled through the harsh weather to continue delivering support to vulnerable people. This was even more crucial for the older and less physically able people we support who may have otherwise been left housebound with no human contact by the extreme weather conditions. The team spirit on display has been overwhelming and I congratulate our staff for pulling together and showing unwavering commitment and sheer determination to put the people we support first. It’s an excellent example of how our staff have been living our values and showing how we truly are a person-centred organisation. You are all heroes.”

Service Managers from across the UK have also been praising their staff teams for their passion and dedication. A small selection of these tributes are outlined below.

“The people we support have truly impressive staff. I would like to personally thank everyone for their amazing support. The Beast from the East met our staff teams and lost. Well done everyone.” – Kawe Enoka.

“To all our staff in West Lothian - you are all stars for making it into the homes in this terrible weather. You all deserve medals.” Fay Rodger.

“Our staff teams all worked extremely hard to ensure they got to work. Dedication above and beyond.” Shirley Robertson.


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