Frequently asked questions
I have no experience/qualifications.
Experience isn’t usually required, we provide fully funded training.
Are there set shifts and do I have to work weekends/nights?
Shifts are based on a rota and will vary from week to week, weekends and nights will often be included.
Do you have to be over 18?
Usually we do prefer you to be over 18; if you are approaching 18 we would consider employing you.
What’s the hourly rate?
It varies, depending on where you would be working. It should be shown in the job advert.
Will I be based at just one location?
Generally yes, but you would be required to work in other services if needed. Relief staff work wherever they are needed.
Is there personal care involved?
This will depend on the person who you are supporting, so there may be an element of personal care.
How long is the recruitment process?
The recruitment process takes up to 8 weeks, due to the length of time it can take to complete the checks on criminal records and barring from social care work.
I have a criminal record, will it mean I won’t be employed?
This depends on what the criminal record was for; you will need to tell us. All cases are reviewed by our Director of Human Resources, who will decide whether we can employ you.
I have a driving offence; does that matter?
Usually this is not a problem, but you need to tell us and we would need to think about any more serious offences.
When will I begin my training?
The Training Department will contact you about your training, once you have accepted the offer of employment.
Will I be paid for training?
Yes you will be paid. You will need to complete a timesheet.
I have been out of work for a while. I won’t be able to provide current employer referee details.
In that case, we would ask for a reference from a previous employer or a character reference. One could be from voluntary work or from someone you have known for some time.
If you have any other questions, please phone our Human Resources team on 01977 781800 or email email@example.com